Watching Crisis Management unfold live, with Continental Airlines

So that little "light" seems to have cancelled my flight. So I sit here near the gate, having already been rebooked on a 1:30am flight, getting me home at 5am, in time for my 8am pitch meeting. And I’ll be friendly. I promise.
Anyhow, I get to watch crisis management unfold in front of me.
On the […]



Thoughts from the Runway

As I sit here at Palm Beach International Airport, at the gate, on the plane, where I’ve been since 7:35pm (it’s currently 9:51pm) as the crew investigates a "light" on one of the computers, it occurs to me that Wi-Fi isn’t merely confined to the concourse of the airport. And this makes me happy.
It also […]



I’m not sure how I feel about this.

and then Demi Moore released a statement that read simply "Stop bitin’ my poses, girl." Give the photo a sec to load.
Via Egotastic - www.egotastic.com



How not to steal a Sidekick - The Resolution

Remember my post on how to do a viral campaign correctly? It worked. He got his Sidekick back.



When signing off, don’t lose your mind

Connie Chung signed off from her last newscast by, simply put, losing her mind.



In San Jose/San Francisco, 6/19-22

Will be in San Jose and San Francisco this coming Monday through Thursday, for a bunch of work meetings, as well as presenting AirTroductions at the Internet Venture Fair.
Anyone up for coffee or a drink? I’ll try and get a few jumps in, as well, if I can. Contact me if you’re in the […]



I wish more editors were this blunt.

While some might be taken aback by Pavia Rosati’s bluntness in the following email exchange, I for one, tip my hat and give her total credit - She gets slammed every day by press release after press release. Rather than just ignore it, she comes out and says what she thinks - tells me that […]



The President Hates Blind People

What do you do when a legally blind reporter asks you a question at a press conference?
Well, I don’t recommend, from a PR perspective, asking if he’s going to ask the question with "shades on."
Granted, Mr. Bush didn’t know the reporter was legally blind - but still - makes for an interesting "cringe moment" for […]



An announcement sure to please my parents

Apart from fulfilling their dream and telling them "I’m engaged,"(Sorry, not yet…) I would assume that this has to be an announcement that makes mom and dad happy:
Their son is a published author.
Go me.
Now please help me improve my Amazon rank from the 400,000’s into something a little bit better.



How Viral Marketing can really, really work

"Oh, we’ll do it with viral marketing, we’ll just use Viral Marketing and it’ll take off and blow sales (hits, links, ads, whatever) out of the water.
But of course, 99.9% of the time, it falls flat. Why? Because marketers who want to use viral tend to forget one very important point: Viral marketing, to work […]