PETER SHANKMAN

I know. Honestly. I know. I knew from the moment I started getting the emails. I know. I swear. I know. and yes, I’ll bring it in and have it fixed. The last time I used it was during the transit strike, anyway. With all my marathon training of late, I feel it would be almost sacrilegious to use it now. So, thank you for all the emails, but I already know that all Segways are being recalled. Besides – I’m in London for the weekend. My Segway is home. My cats are probably using it. Karma, NASA: Stay off the Segway.

Balewa Blackman, and 2,995 other gentle souls. You are not forgotten. Hoo-ya, Balewa.

The LA Times is reporting on a spectacular marketing ploy (and yes, I’m going out on a limb and calling it a marketing ploy – for what, though, we don’t know yet) that is Lonelygirl15 and her videos. Someone at CAA gets it. Whoever it is, after this is over, email me. I’d love to hire you.

You can’t make this stuff up. From UPI: Passengers file lawsuit after Bonnie Tyler Sings during flight. PARIS, Sept. 3 (UPI) — Passengers on a flight from France to Mauritius have filed suit against Air France after musician Bonnie Tyler performed a song at the request of the co-pilot. The passengers, believed to be Belgian, complained to the airline after the Welsh singer performed part of her 1983 hit "Total Eclipse of the Heart" at the request of the co-pilot, who retired after the flight, The Mail on Sunday reported. "I was asleep in First Class. The stewardess came and said the co-pilot was retiring. And they asked me would I sing to him. They were having a bit of [...]

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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