PETER SHANKMAN

Good morning from the Sunport, Albuquerque’s cool futuristic name for their airport. This morning’s Boston Globe – "Today’s Business Cards Offer a New Edge" – Talks about my business chips. Validation is cool. This Sunday morning finds me headed home from Albuquerque to pet my cats, do a load of laundry, and get a few hours sleep. Tomorrow finds me back on a plane to speak at the 2007 Mobile Web Americas conference in Orlando, and I’ll be in Orlando all week, working, meeting with clients, and the like. I may or may not be getting in some much needed tunnel practice, I can neither confirm nor deny that at this time. So Friday, I was the keynote speaker at [...]

Good morning from Newark International Airport’s Terminal C President’s Club 1. I’m waiting for my flight to Albuquerque, New Mexico, to keynote the New Mexico PRSA, as a favor to my good friend Benson Hendrix. As I sit here, I can reflect, which is always fun. And I can learn how to use my right thumb for the space bar, since my left one is infected and hurts like hell when it makes contact with anything at all. Because of a skydiving accident? Because of a marathon where I had to claw my way to the finish line? No. Because I was putting a piece of mail into the mail slot in my building, and snagged my thumbnail on the [...]

Hashem Ietz-uv. Loosely translated, "God has a plan." I spent about 10 hours in Temple yesterday learning that God has a plan. This isn’t anything I didn’t know, of course, I’ve been going to Temple since I was a matzoh ball. Over the past five or so years, I’ve been paying closer attention – it’s actually fun to learn. So yesterday’s Yom Kippur found me entering Temple as the holiest day of the year began, and leaving after sundown, as the day ended. Of course, I’d been fasting the entire day and evening before, as you do on the holiest day of the year. It’s fun. Take 200 Jews, put them in a room, and watch them get crabbier and [...]

Jack Sheperd is a publicist for PETA. He’s got a great job. He gets to send people like me emails that say "Hey, here’s Alicia Silverstone naked for PETA. Tough life.

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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