PETER SHANKMAN

MRI on Friday. If the marathon goes out of reach for another year, I’m subletting my apartment, leaving a dead cow for the cats, and getting out of the country for the next six months.

Started this afternoon with a welcome reception at the Showboat House of Blues Suites. Tonight is dinner at the Foundation Room, followed by the Wallflowers at the House of Blues, then to the Harrah’s Pool for the after-party. Stay tuned! Preliminary photos here…

As you know, sometimes I rant about customer service. Sometimes, companies pay the price of my ranting. Sometimes, though, a moment happens where the customer service is truly, utterly amazing, that I’ve no choice but to write about how WONDERFUL it was, and how truly amazed I am. Flying home from Denver to NYC a few days ago. At some point during my trip, I’d lost my little bag that held an adapter and connector for my Sprint Wireless card. Figured I lost it at the client’s office or at the hotel. Checked online, my little bout of forgetfulness was going t cost me about $40 plus shipping to replace. OK, so be it. I’ll get to it when I [...]

So all of a sudden, I can’t upload photos. I’ve no idea why. I try and upload, and it craps out and goes to an error page. Changes: Recently switched to Firefox, and AVG needed an upgrade. That’s it. I’m using Vista. I know, I know. Anyone help?

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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