PETER SHANKMAN

Congrats to Michele Leiberman, who embarrassed herself in front of 21,000 people to get the extra Neil Diamond tickets for Sunday night’s concert in Philly. Be sure to watch to the end – It’s quite funny. Enjoy the show, Michele!

At least six times in the past week, I’ve said (either to myself, or to a room full of people in perfect ADD fashion in the middle of a sentence about something totally different,) “Oh, that would so totally make a great blog post!” and then done absolutely nothing with it. I’ve no one to blame but myself. And everyone who’s helped make Help A Reporter cross 21,000 members in under 19 weeks. Yeah, all of you, too. But that’s cool. No excuse to not blog, though. So I promise to try and keep it up a little better. And I’ll also work on finding another Happy Friday Video for tomorrow. Thanks for sticking with me. -Peter PS: On the [...]

What if the stop sign was designed by marketing execs? Brilliant. Happy Friday!

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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