PETER SHANKMAN

Sometimes, things that seem like such a good idea only become that much more noticeable when they fail. Like Passport machines – I paid a fee, took a background application, went in for a personal interview, and finally got my sticker – Lets me blow past the immigration lines at all major US International airports. Landed at EWR from Bogota about an hour ago. Walked down to immigration. Four other planes (at least) landing at the same time. Lines at EWR usual level of insanity, plus/minus 20%. Walk up to the woman, this was the conversation. “Hi, ma’am, I have the PCB sticker, (hold up passport) can you point me to the machines? “They over there, but they don’t work.” [...]

This was a fun day – I’d actually live in San Francisco and commute to Palo Alto via CalTrain and a bike – In a heartbeat. Watch all the way through. Good example of my ADHD several times over. Peter visits Facebook from Peter Shankman on Vimeo.

When I started HARO, it was a small group of people, and sending out urgent queries on Twitter seemed like a natural outcropping. Made sense. A no-brainer. With almost 50,000 Twitter followers, reporters LOVE the reach we have, and use these urgent queries often. The rub, however, is that some people just want HARO urgent queries, and don’t care about the many humorous situations and TSA anal-probes that make up my daily life. Can you believe it? Me neither. Anyhow… Thom, my COO (and Dopamine blocker) suggested that we work to grow the HARO brand – not take it away from the Peter Shankman brand, but help grow it as an entity by itself. Not that it hasn’t been – [...]

Gave a new speech in Raleigh a few days ago – I think it went well. Thoughts?

What happens on a slow day at the HARO HQ… Thanks to Grasshopper.com for sending us the Grasshoppers. Slow Day at HARO – Meagan eats a Grasshopper for fun. from Peter Shankman on Vimeo. /center>

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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