PETER SHANKMAN

No matter what any day might bring, nothing is so annoying or frustrating that it can’t be cured by curling up into a ball and taking a nap on a soft cushion or two.

As a skydiver, I’m asked to put down an emergency contact every time I visit a new dropzone. Growing up, chances are, we choose our parents. I’ve learned since that they’re not the best for that “bad call.” Not to diss them in any way, but if the worst were ever to happen, I’d rather they find out from someone they know, someone who cares about them, who can take care of them and not someone they’ve never spoken to before in their life. My emergency contact is either my assistant Meagan, or my attorney, both of whom are friends with my parents. This was written by my friend Eric, a skydiver with thousands and thousands of jumps, for a [...]

Caption this in the comments better than I did and win a limited edition long-sleeve grey HARO T-shirt – perfect for Fall!

I’m speaking at a conference in a few months – keynoting it, in fact. I’m obviously not going to mention which one, it could be any of the countless conferences at which I’m speaking over the next six months. But the person running this conference has sent me (and my assistant) no less than five emails a piece asking me to blog, tweet, or otherwise do free PR for their conference. Knowing that I have over 50,000 followers, this conference organizer suspected that getting me to tweet about my attending would be an easy way for her to get free PR. Ain’t. Gonna. Happen. I’ve built my Twitter following on what I preach in my speeches: Honesty, transparency, brevity, relevance, [...]

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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One year ago today was supposed to be the rapture... Obviously, that went well.
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