PETER SHANKMAN

Late tonight, NYC Swim made the decision to cancel the 2013 Hudson River Swim, 13 hours before the race start tomorrow morning, due to weather advisories, water safety advisories, high winds, and small craft advisories. With 2013 being one of the coldest Memorial Day Weekends on record in NYC, air temperatures at the start were estimated to be in the 40s, and 50s in the water. Ugh! I was scheduled to race, and had pretty much told myself I probably wouldn’t because of the weather, specifically the temps. I was bummed, because it’s a fun race, but 50 degree water AND air temps are brutal, and the last thing I needed was to get sick at the beginning of the [...]

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I posted a very simple question the other day: What’s your one secret weapon to amaze and astound customers and clients? The responses were awesome. A lot of them are common sense things that no one bothers to do. (Remember, I always tell people that to succeed, you just have to be one level above crap,) but others are things I never even thought of. So here are 9 ways to amaze and astound your clients and customers today. Do these things. The results you’ll get will range from “cool” to “awesome” to “holy shit, I landed a million dollar account today!” @MeganMWagner says “Smile when you’re on the phone with clients or customers. They’ll know it.” She’s right. Here’s [...]

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If you happened to miss it live last month, my TEDx Times Square talk is finally live on Youtube. Feel free to share it if you like it!

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5/10/13 Update: Ah, yes… John Gruber called me a “blowhard,” and blew up my traffic. I’d call him a douche, but he has more traffic than me, so my insulting him won’t help him as much as him insulting me, so I’ll leave it at this: When I had my Segway in NYC, I was featured on the front page of USA Today. A two page spread in the Daily News. A two page spread in the NY Post. In NY Newsday. Etc., etc., etc. Why? Because it was new, and the media liked to talk about new geeky things. Problem was, I said all the wrong things to the media, JUST LIKE SCOBLE IS DOING NOW. The photo of [...]

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This is a personal post. This isn’t about branding or advertising. This isn’t about social media or marketing. It’s about a guy who’s about to become a father for the first time in the next week to ten days, and his confusion – When my daughter is born, she’ll soon be old enough to understand what tragedy is, like the one today in Boston. What do I tell her when she asks why it happens? I ask people much more knowledgable than me – What do I say to her? When she’s old enough to understand that there are bad people out there who want to hurt good people, and sometimes they succeed, how do I explain it to her [...]

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Blog post: @nycswim nails crisis management, handles weather race cancellation perfectly: bit.ly/10SCPVl
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