PETER SHANKMAN

So I figured I needed one home, one world, where I could keep a little bit of everything… So that’s what I’ve done. Welcome to the brand new www.shankman.com. I’ve had this domain name since 1997, and have been offered a ton of cash for it on more than one occasion. But come on – How could I sell it? It’s simple in the elegance of it: shankman.com. My last name. Easy enough. Plus, it makes it a heck of a lot easier for people to remember my email. So what do we have here? Well, if you look to the right, we’ve got a calendar, as well as a map of where I happen to be in the world. [...]

This filled me with kind of "awww." Continental’s Holiday Card, 2007.

Facebook Killed the "IS!" I can now "questions" or "wonders" or "works out" or "sleeps" or "has just!" RIP, "IS." 12/13/07

Thanks to Kevin Ryan at Search Engine Strategies, I was able to get a few hours in at the SES Chicago Conference and managed to drop into a panel and listen to Jack Myers, Alan Chapell, and Pauline Ores, on Search, Privacy, and Communication in the digital age. (Something I know a little bit about…) Anyhow – One of the great things that Jack said was how he was trying to get his 22-year-old son, who’s now looking for a job, plugged into his Facebook network – and yet his son still looks at Facebook as a "friend thing." But more and more every day, people are taking Facebook and making it their primary business networking tool, something I’ve been [...]

<In ad pitch meeting> "So here’s our idea – Those New Yorkers, they’re always running around on those underground busses – I think they call them "subways" or something. Anyhow, what if we put little audio jacks there, and people can listen to our music on the platform through our advertisements?" "Great idea! And I was watching Sex and the City last night, it seems like the city is incredibly safe now, so I doubt anyone would ever steal the iPod the people have to hold in their hands to plug into our ads!" "Definitely! OK. Let’s do it. Good job, guys. Wanna get some dinner?" "Sure! How about Bennigans?" "Sweet!" <end pitch meeting.> Sigh. Who’s brilliant idea was this? [...]

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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