PETER SHANKMAN

I Have Met the Enemy. And He is Us.

So today is Friday. I was all psyched today. I’d go out and find another Happy Friday Video to post, it was going to be a chill, relaxing day.

Then yesterday, a good friend of mine, a senior reporter for one of the largest daily papers in the country, asks me to post a query to my Help Out A Reporter list. She was looking for people who have decided to scale back, or cut out all together, any upcoming summer leisure travel because of higher gas prices.

Simple enough query. I posted it last night, putting myself as the contact. I would forward all relevant responses.
By noon today, I’d received 18 responses.

I’m so very sad to say that out of those 18 responses, 2 of them involved people who were putting off their summer travel because of higher gas prices.

Two out of 18.

Two responses were on topic. Two answered the reporter’s query.

Two.

A few months ago, Chris Anderson over at Wired outed a bunch of flacks for pitching him irrelevant information. I was one of the few PR people who defended him for doing so.

Apparently, we simply haven’t learned. And even worse, we don’t show any signs that we’re going to learn any time soon.

I’m embarassed to call myself a publicist. If these replies are any indication of what journalists have to put up with from PR people on a regular basis, then I apologize on behalf of an industry of which I’m embarassed to be a part.

In response to “Are you not traveling this summer because of higher gas prices,” I was asked to forward to this reporter, in no particular order:

  • a biography of a man who books corporate travel for his corporate clients.
  • a story about how finding loose change counts for billions of dollars in “found” currency.
  • six pitches on various hotels, spas, and resorts, all of which could “save you gas by being close,”
  • several other pitches that weren’t even close to target. Forget same ballpark – not even the same sport.

These responses cut across all types of agencies, from big to small, from multi-national to local. The pitches came in from assistant account executives to CEOs, and everyone in between.
Is this what we consider doing our jobs nowadays? Are we so desperate for any kind of story that we pitch blind, hoping we’ll land anything, no matter how anorexic of a connection there might be to what the reporter is looking for?

Is this what the agencies are teaching their employees to do?

If it is, reporters have every right to hate public relations professionals.

We’re not doing our job.

At best, we’re an industry that relies on hope, and not skill, on the off chance that we’ll catch a break.

We’ve become an industry of posers, hoping that we’ll get through another day without being exposed as a fraud.

I’m not talking about everyone. You know I’m not. But if the responses to this query were any indication, then I’m talking about 80% to 90% of our industry.

And do you want to work in an industry in which 90% of it is detested for being stupid and clueless?

There’s one upside to this – and only one… If you are one of the 10% who actually get it, then you’l be beloved by reporters who can see the one bright star in an otherwise dank pile of steaming dung, and it won’t be difficult for you in the slightest.

But that’s if you’re smart enough to be in that 10%.

The rest of us?

Two out of 18.

We should be ashamed of ourselves.

  • http://occamsrazr.com Ike

    It’s the tools and the tech. Why bother going to the trouble and “work” of creating relationships and value, when you can just shotgun out a blast and bag what falls from the sky?

    Being a human being with personal skills takes time and effort. It doesn’t scale numerically. You spend some time meeting others, or beef up the quality of the links you do have, but there’s only so much time in the day.

    It’s more attractive for the lazy to take a technique that nets 1 in 100, and then blast it to a million. Sure, you just pissed off 990,000 people to get the 10,000 you ended up with. Count the positives only, that’s what matters on a short-term bottom line.

    Relationships don’t scale like that. And it’s why you’ll keep beating the hell out of those who try, Peter. Rock on.

  • Karen

    AMEN! but also *cringe*….

  • DK

    On the other hand, I did respond (directly) to one request, giving a brief outline of who I am and what my thoughts on the matter in question were. No reply, not even an acknowledgement. I know these people are busy, but a quick one-liner: “Thanks, but I’ve found enough sources for this one” or similar wouldn’t have gone amiss.

  • http://www.dantynan.com dan tynan

    I posted this reponse a week ago, but it seems to not be here now, so I’m trying again. – dt

    I’m a reporter, not a “flack.” And my immediate response is, what, this is news? Like this doesn’t happen all the time? Two out of 18 is a poor batting average, but it’s really not entirely out of the ballpark. Given the specificity of some of the queries I’ve been seeing (“I’d like to speak to someone who was given a massage by a Romanian dwarf between June and August 2005, preferably of Italian descent”) I’m not at all surprised.

    This is the way it is. You send out a query, and you get back mostly a lot of crap. Desperate PR people who see a keyword they recognize and leap on it like a hyena on a T-bone steak.

    This is why I always ask people to respond to me via email only, so I can sift out the crap without having to get ‘pitched’ over the phone. The really bad ones are the ones who are totally off topic and call you anyway, despite the ‘email only please’ note.

    OK, now you can bitch about journalists for a while.

    peace out.

    dan tynan
    tynan on technology
    http://www.dantynan.com

  • http://www.dantynan.com dan tynan

    and re: DK’s statement.

    all I can say is guilty, guilty, guilty. if not to you, then to dozens if not hundreds of pr folk out there. sometimes I get 100 responses to a query, especially on profnet. there is not time enough in the day to get back to everyone. so please let me apologize for my journalism brethren and sisterns as well.

    dt

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