PETER SHANKMAN

My First Amazon

Thanks to Sarah for helping me find a way to keep busy at IAH’s President’s Club on a Sunday night as opposed to watching the Superbowl.

Anyone remember their first Amazon?

Mine was November 14, 1998, It was "The Art of War," by Sun Tzu. A replacement copy. I’ve been reading that book at least once a year since 1987.

Other books I make sure to read at least once a year:

Raving Fans – The best book on client service in the free world.

The Triathlete’s Training Bible – Because one day I’ll graduate from Olympic distance to Ironman. One day.

The Parachute and Its Pilot – Brian Germain – Invaluable reading from basics to advanced.

Update – I just ran into the TV lounge here to catch Prince doing Purple Rain at halftime. That song, live, will give me chills every time I hear it, until the day I die.

Back to books.

The Last Days of Summer by Jacque Sturges – An amazing photographer, capturing the essence of innocence and imagination.

Can We Do That?! Outrageous PR stu…. Yeah, you know. I had to mention it.

I have more, but they’re calling my flight.

Go er… Whichever team wins, I suppose. I’m not even sure who’s playing. Which is sad, I know.

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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