If you happened to miss it live last month, my TEDx Times Square talk is finally live on Youtube. Feel free to share it if you like it!
So your company gave great customer service and your customer wants to share his experience. Except you don't let him.
Insomnia happens to all of us on occasion. Why not turn it into an opportunity to be productive?
The beauty of constant attention to great service means that when you do stand up to a customer bully, all your other customers will have your back.
Friday morning sunrise. New dawn, a new day. Good morning, my friends! @ Times Square NYC instagram.com/p/67DPHUMxU7/