If you happened to miss it live last month, my TEDx Times Square talk is finally live on Youtube. Feel free to share it if you like it!
My daughter turned one yesterday. Here's what I learned from the very tiring experience.
The Ritz-Carlton, the inventor of hotel customer service, launched an app today. Why? Because some guests asked for it.
Want to make more money this holiday season, and turn one-time customers into Zombie Loyalist Customers for Life? It's not that hard!
@ryalcurtis check out zombieloyalists.com. I'll do more than that! :)