PETER SHANKMAN

OK, fine, one more…

Story from AFP about how newspapers have no future without the Internet.

OK. Seriously. I’m done. I won’t gloat anymore. Probably.

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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Why don't I look like Matt Bomer? Stupid unfair world.
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