PETER SHANKMAN

Sometimes, my industry saddens me.

Ah, Brandon of Weber Shandwick…

Please write on the blackboard 100 times:

I’ll never send out a press release without confirming my media list first.

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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Why don't I look like Matt Bomer? Stupid unfair world.
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