PETER SHANKMAN

Last week I tweeted that I’d come up with the perfect challenge for myself for September. So here it is. I’m going to try and go the entire month without using Mass Transit, Taxicabs, or car services within the five boroughs AT ALL. In other words, I’m going to become a pure, 100% walker. I live all the way on one side of Manhattan. (The West side. The good side.) Anyway… There’s a bus that stops right in front of my apartment, and makes it incredibly easy to get to the middle of the city, where I can grab any subway I want. While this is easy, it also lets me leave at like, 7:40 for an 8am meeting downtown, [...]

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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