As you know, sometimes I rant about customer service. Sometimes, companies pay the price of my ranting. Sometimes, though, a moment happens where the customer service is truly, utterly amazing, that I’ve no choice but to write about how WONDERFUL it was, and how truly amazed I am. Flying home from Denver to NYC a few days ago. At some point during my trip, I’d lost my little bag that held an adapter and connector for my Sprint Wireless card. Figured I lost it at the client’s office or at the hotel. Checked online, my little bout of forgetfulness was going t cost me about $40 plus shipping to replace. OK, so be it. I’ll get to it when I [...]