PETER SHANKMAN

Well, how about that!

Just for the hell of it, I called Verizon this morning, and said, "Hey, I’m curious – why is my home telephone bill so high? I only have one line, doesn’t it seem a bit high?"

Without missing a beat, the rep on the other end said "Yes, it is. We can lower it by $25.00 a month, and you won’t lose any features."

I just saved $250 a year (12 skydives, or 12 DVD’s, or 6 tanks of gas) by just calling and asking!

Wow!

March 21st, 2006 02:37 PM
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every year I get my credit card “annual fee” removed this way

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Customer Service New Rules for a Social Media World - Buy on Amazon
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