PETER SHANKMAN

Y’all know I love Jack Cafferty…

I do. I’ve been a fan of his abrasive style ever since he was on News 4 New York back in the day.

But – I have a sneaking feeling that if this gets any more airplay than just Drudge, he might get fired.

Just a thought.

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Customer Service New Rules for a Social Media World - Buy on Amazon
Customer Service: New Rules for a Social Media World by Peter Shankman
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