PETER SHANKMAN

Your Network is WEAK

Thoughts from sitting by the pool in Capri, Italy. (Don’t hate me, it’s my first vacation in well over a century or two…)

I was watching a couple next to me at the pool this morning. The woman would take a ton of photos of her, her husband, and her kid, and immediately post them to Facebook. (Gotta love hotels in the middle of paradise that have poolside WiFi.) Then she’d swim, wait a bit, and repeat the process. About an hour or two into this, she and her husband would look at the comments and likes the photos had generated, and more than once say something like “Oh, Mike Fresco likes the photo of us in the water,” or “Jennifer Prescott likes the one of us next to the ocean.” This would be followed by a lively debate between the couple, the subject being “Who is Mike Fresco,” or “How do we know Jennifer Prescott?” (Names made up.) Not once did I hear any of these debates come to a satisfying resolution.

In other words, this couple had a ton of friends on Facebook, and more than likely, didn’t know more than half of them.

I was considering asking them if they both worked in Social Media, but my smart wife, who has this unique talent for knowing EXACTLY when I’m about to start shit, kicked me in the shin and got me to sit down again.

But it got me thinking about something I’ve said before:

Our network is only as strong as the weakest connection in it.

What do I mean? Well, think about it – If we don’t know people in our network, what the hell are they doing there? If we don’t know our network intimately, there’s no point in having a network to begin with.

Why? Because by having a network with which we don’t communicate, we’re wasting the one limited, and most valuable resource we have: Time.

By keeping people in our network who we don’t talk to on a regular basis, people with whom we don’t engage, people with whom we don’t have an active back-and-forth connection, we weaken our network, and make it almost useless.

So I offer you a challenge today. Go onto Facebook, and scroll through your “friends.” Find ten people in your network you haven’t talked to in a year. Either research what they’ve been up to and reconnect with them in a meaningful way, (as in, hey Toby, I noticed you got a promotion last month! Congratulations! Let me take you to lunch sometime soon to catch up and connect!”) Or – unfriend them.

If you can’t find anything meaningful to talk to them about, why are they in your network? They’re wasting your time, and you’re wasting theirs.

Your network is one of the most valuable professional and personal tools you have. Don’t cheapen it. Don’t weaken it. Don’t let it die, over-saturated with people who don’t matter to you, and to whom you don’t matter.

A network is a living, breathing organism. If you don’t feed it, tend to it, and constantly work to make it stronger, it will die, and in the process, take you with it.

How else can you strengthen and grow your network to become a more effective tool, both personally and professionally? Tell me in the comments.

  • http://websiteurl Gabrielle Laine-Peters

    Good advice Peter. I keep FB for people I know either personally, have worked with or been involved with on a project or event. ( one or two exceptions, friends of friends that I have a good connection with ) Twitter a little harder but I do keep lists of people I’ve met face2face or at events. Always a good idea to “Spring Clean” now and again, it’s also a good way to keep things fresh.

  • http://www.rizzotees.com/blog Chris Reimer

    If I have someone in my network (let’s call them a LinkedIn connection) and we don’t have anything meaningful to talk about today, I don’t understand how we’re wasting each other’s time or weakening our networks by remaining technically connected. I am not advocating connecting with random strangers for the numbers’ sake.

    You are so right that one’s network is a breathing organism that must be tended to. Too many people just turn to their network when they desperately need it, or they relentlessly spam it. But I want to understand why those people we are electronically tethered to either via Facebook friendship or LinkedIn connection are weakening us if we don’t talk to them on a regular basis. I agree that that particular connection gets weaker every day we don’t interact with it, but how does deleting them then strengthen us? I’d love to hear some thoughts on this.

  • http://www.myadoptioncoach.com Meg Coldwells

    VERY well said, even if you are in vacation in paradise and I am jealous! Have a great time.

  • http://www.usability101.net Yusuf

    Absolutely agree with you. It never ceases to amuse me when people I have just met for a few minutes want to add me on Facebook, or random requests on LinkedIn. The term “Friend” has lost much of it’s original meaning. I think we need an Acquaintancebook or people-i-have-only-met-once-book :)

  • http://www.convinceandconvert.com Jay Baer

    Makes you wonder if networks like Path will be the future, but the psychology of artificially constraining your connections to 50 is so contrary to the slot machine of attention that Facebook has bred that I doubt it will ever become big. The reality is that you are (of course) right, but the “hot trigger” (as Dr. BJ Fogg calls it) of every like, comment, and thumb up validating our existence a few pixels at a time is a hard habit to break. In a world where everything is conspiring to make us feel small, a few likes on a poolside photo makes us feel less small. It’s pathetic, but it’s the hand we’ve dealt ourselves.

  • http://websiteurl Barry Kinder

    So how many of your 55,000 “friends” do you know, and when was the last time you reached out personally to each individual?

  • http://occamsrazr.com Ike

    Peter, maybe I’m blessed to have met you several times, or just have a name that is unusual enough to remember. But I think you have two different issues playing out at once here.

    First, the definition of what is a “Friend” or a “Connection” is much looser than it used to be. So it naturally bleeds over into what we define as a Network. You are right to state that your own Network is only as tight as the weakest bond, but some people don’t mind it a little looser. The takeaway would be to be mindful about what you want, and intentional about who you add.

    The second piece has to do with the evolution of these networks themselves. You and I have a combined ELEVEN years on Twitter, and in that time we’ve altered our workflows, strategies and expected outcomes several times over. Additionally, when Facebook makes major changes in Profiles like allowing one-way Subscribers, that alters the possibilities. (many of the light-connections may be remnants from a time when it was all-or-nothing mutual consent.)

    My advice would be to not just clean people out, but engage more. I make it a regular habit to get people on the phone, just because I can, but also because it strengthens the bond (and MY network.)

  • http://websiteurl Tyler

    This is exactly what I was thinking about when I messaged you about a week and a half ago regarding LinkedIn. The impersonal nature that has been created via social media has encouraged us to connect with those that we really do not have any sort of connection with. I fear LinkedIn will fall into the exact same trap of facebook.

    A great campaign from burger king took full advantage of the thirst many have to accumulate friends on facebook, link included below.

    http://www.huffingtonpost.com/.....56320.html

    Great post.

    -Tyler

  • http://www.dragonsearchmarketing.com/author/dragon/ Ric Dragon

    Interesting title for this post – considering the thinking in network theory about difference between weak links and strong links. In Granovetter’s famous thesis, we learn more, and are exposed to more NEW information through weak links, as opposed to strong links. With strong links, we have more of a homogeneity of thought. So, maybe, just maybe… those loose weak links might be more important than you think…

  • kerry

    Very well said! I would rather have less “friends” but know that if I put out a request to attend a charity function, etc. that many people will care and respond favorably. No tangible reason to accept friend requests from unknown people… Hope you are having an incredible time! Enjoy!

  • http://shankman.com Peter Shankman

    Barry Kinder: I encourage you to go explore Facebook, learn the difference between “Friends” and “Subscribers,” and repost your question in different terminology. Cheers. :)

  • http://websiteurl Des

    Peter,
    In terms of growing a network that is 100% connected to you and wants to engage with you this is a great idea and I fully support it.

    However, what about using the people who you don’t engage with on a personal level as a slow drip process? By firing out content that may or may not apply to each of them individually, but eventually, they may (or may not) become some of your most valuable clients?

  • http://websiteurl Jayne Morehouse

    Hi, Peter: Great post, as always, but please relax and enjoy your vacation!

  • http://blog.magicbeanlab.com Mat Morrison

    Peter is a smart chap, and worth listening to on so many counts. However, this isn’t one of those occasions.

    There are two misunderstandings here that should be cleared up; one technical, one – well, “sociological”.

    1) There is no wasted effort in “not communicating”. Think about it. Your non-communicating Facebook friends aren’t magically sucking your karma or any other new age Tony Robbins-ish woo-woo-iness. Indeed, in the specific case of Facebook editorial algorithms are busily deciding which contacts’ stories are shown in your timeline and which aren’t.

    2) Can’t believe that most Social Media types still haven’t read Granovetter’s paper; “The Strength of Weak Ties” (1973). It is, after all, the *most* cited paper on social networks. Here’s a brief summary (from Duncan Watts): “casual acquaintances may have a bigger potential for having life changing impacts rather than your best friend.”

    This is important stuff; and it’s been in the mainstream of academic thinking for well over three decades. If the Social Media industry wants to be perceived as a serious venture, we need to get away from the Tony Robbins-style SlideShare presentations and poorly-sourced infographics, and start taking ourselves seriously.

  • Pingback: Social Media Woo Woo and the Strength of Weak Ties | The Magic Bean Laboratory

  • http://websiteurl Gigi Ramis

    I know we haven’t talked for a while, but I’m hoping that I’m still in your network! Enjoy Italy, the land of food, architecture, fashion and LOVE!!!

  • http://waldowsocial.com DJ Waldow

    Every so often I prune my Facebook “friends” list. My general rule: If I have never met you face to face AND have no interest in having a beer with you, we are not really friends.

  • http://www.ncoa.org Ken

    Great advice but go have another Peroni and put the electronics away (at least for today!)

  • http://FundraisingCoach.com/ Marc A. Pitman, FundraisingCoach.com

    DJ: Is THAT why you dropped me? Just kidding.

    Peter: Great advice. I tend to just drop trolls. More pro-active pruning is probably in order (especially now that people can subscribe at least on FB.)

    Also, good for you for listening to your wife. Mine is a good shin kicker too. It’s saved me a heap of self-inflicted trouble!

  • http://TheInnovativeConsultant.com Jackie Jimenez, The Innovative Consultant

    I actually did this idea on Twitter. I’m usually an open social media person, but I decided a couple months ago to make my Twitter profile private. This is so I could get rid of the many spammers that kept following me, but I knew I would go back to being public. I was able to vet followers in and review if they were actually relevant to me. I was tired of the “social media gurus” showing and talking about all the 30 thousand plus followers they have when really, they only talk to a select few. That’s why I like you Peter, you keep it real and actually do talk to your followers ;) Same on Facebook ;)

  • http://www.daveadelaney.com Dave Delaney

    I blogged a while back about having my wires crossed. As an early adopter of so many social services I followed everyone back, accepted friends requests, etc. I agree that pruning is a good thing to do as DJ mentioned.

    Here’s a tip for Facebook if you wish to do this. Check your “friends’ who are having birthdays today. Do you actually know who they are? If not, unfriend them. Of course, you may want to wait a week before doing this. Nobody like to be unfriended on their birthday.

    For Twitter, you can do a Chris Brogan-style mass unfollow. Or use an app like ManageFlitter to remove the dormant accounts.

    Have fun in Capri! Heather and I back packed Italy years ago. We loved it. Our daughter’s middle name is Capri, and now you know why.

  • http://bocaratonforeclosures.net Mike

    Your wife is one smart cookie! :-) This reminds me of the fact that we all need to “clean the clutter” in every area of our lives…..our homes, our diets, our cars, and even our social networks. Thanks for the reminder that quality is the new quantity.

  • http://www.3hatscommunications.com/blog/ Davina K. Brewer

    People get validation from social media, from that instant gratification of a like or RT or as many ‘friends’ as possible. As Jay mentioned, it’s the world we created for ourselves. And for people not using SM to get ahead in business, I’m not sure it matters.

    I do revisit my Twitter follows/followers and rethink those connections. If an account’s gone dormant or rogue or spammy, I have no problem hitting the unfollow button. But on FB or LI, I don’t have to because I’m a little more selective to begin with. My LI network is only as strong as I can make it; I limit the weak links by not connecting w/ anyone and everyone on a whim. I don’t consider FB part of my ‘network’ – it’s my personal space w/ a variety of friends from all walks of life: school, work, play. I’m not on it so much I’m worrying others are wasting my time, that I’m not getting enough from them. IDK Maybe I’m doing it wrong – or just differently. FWIW.

  • http://www.jbhaber.com JB Haber

    To the three people I just unfriended on Facebook … it’s nothing personal. Well actually it is. We were never really friends, just distant coworkers. I don’t need to know (and I don’t care) about your kid’s first tooth, your new tattoo, or where you had dinner last night. If we need to reconnect with each other regarding something at work or anything else, I suspect we’ll find each other.

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  • http://pageoneseo.ca Alain Saffel

    Great comments!

    I tend to keep Facebook to people I’ve met, but I’ve occasionally violated the rule to include people whom I’ve met through various social networks and would like to meet some day.

    I accept most connections through LinkedIn. I keep myself open to a variety of possibilities there.

    On Twitter I follow people whom I find interesting, and here I do focus more on value. (I notice no one mentioned Google+.) I still think it’s kind of crass to view people in your network strictly through the lens of the value they provide, although I don’t see Twitter as being quite the same in terms of networking.

  • http://websiteurlwww.HomesinElCajon.com Joe@Homes in El Cajon

    I think the same thing whenever I see PR industry people on Twitter who follow thousands of people and have thousands of followers in return. Do they actually read every single tweet from the thousands of people they are followings? Are any of their tweets being noticed by anyone or is it just lost in the background noise of Twitter? If you friend/follow/add everybody you meet in social media networks like Facebook or Twitter, most of whom are perfect strangers, doesn’t that defeat the entire purpose of SOCIAL media?

  • http://www.createforcash.com Julie Austin

    Good advice, Peter. When business is booming and I’m so busy I don’t have a free moment I tend to forget about those things. It’s only when it slows down that I’m able to go through and make those “hey, let’s go to lunch sometime” calls. But it’s a valuable use of your time to either prune them out or take them to lunch.

    Capri looks exciting. Enjoy it!

  • http://vagabondians.com Glenn Dixon

    I believe that both Barry and Mat make excellent points here. Weak connections are better than no connections. I have a ton of high school classmates on my friend list, although I rarely interact with them. But I don’t delete them, because I want them to see everything I say. I am working on a series of products and I want them to remain in the loop as potential customers. I can’t do that if I un-friend them. The same applies to my mailing list and Twitter followers, etc.

  • http://www.bestaupairguide.com Talya

    I find that the best balance for me in keeping contacts and time in check on social media, particularly Facebook, is by keeping lists. I have a list for acquaintances, which means that Facebook friends who aren’t ‘real’ friends and therefore don’t need to see every picture I post of my children or be notified every time I am on vacation, are placed on that list. That way I can keep the in my network – because I agree with the many comments here, Mat’s especially, arguing that casual acquaintances can at times be very useful.

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  • http://www.cliffstevenson.com Cliff Stevenson

    Hmmm…..my Facebook friends list probably needs some purging after reading some of these comments.

  • Brazilian Dance Academy

    For a brand new and growing dance school in Adelaide (Australia), we use Facebook a lot to connect with people that we may or may not know in the industry. We are using it as a tool so that people can get to know who we are…the only problem is that we don’t know some of the friends we have connected with! I agree that we should make time to connect with those people in a meaningful way, and your comments are vey valid. Thanks for posting!

  • http://twitter.com/kevinabarry Kevin A Barry

    I subscribe to that same rule and it served me well over the years.

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