@RelaxTheBack @avflox I think we can work something out. :)
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Yet Again, the Simplest Things Win in Customer Service
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How To Avoid Being A Victim, Anywhere, Any time.
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Customer Service: New Rules for a Social Media World by Peter Shankman
Can We Do That?! Outrageous PR Stunts That Work — And Why Your Company Needs Them - by Peter Shankman
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