About me

Peter Shankman believes in Customers, Companies, and People. Whether it’s the CEO who needs help empowering his employees to create magical customer moments, to the Fortune 100 who needs a better understanding of its employees, to the small business who doesn’t know where to begin .

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Peter is one of the most sought after speakers on customer and social economies. Peter has keynoted events for corporations ranging from startups to Fortune 100s in over twenty five countries around the world.

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next events

I’m based in NYC, but spend a ton of time on the road. Below is what’s coming up for me – Am I in your city? If so, let’s connect – First cup of coffee is on me.

There are no upcoming events at this time.


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The Faster Than Normal Podcast embraces the concept that having ADD or ADHD is a gift, not a curse.
Each week at www.fasterthannormal.com, CEO, entrepreneur, and public speaker Peter Shankman interviews people from all around the globe.


Four books, one bestseller, lots of pages, tons of good advice. Check out the books below and let me know what you think!


Customer Service:

New Rules for a Social-Enabled World

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Nice Companies Finish First:

Why cutthroat Management Is Over and Collaboration Is In

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Zombie Loyalists:

Using Great Service to Create Rabid Fans

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Can We Do That?!

Outrageous PR Stunts That Work - And Why Your Company Needs Them

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Join an exclusive community of 150 other entrepreneurs from around the world who offer advice, feedback, and accountability – both online and in person – in one of the fastest growing virtual business masterminds in the world!

go to shankminds.com

latest on blog

How to Wake Up Early (And why it’s so important)

UPDATED! – I originally posted about how to wake up early back in 2011. It’s been one of my most popular...

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7 Ways to Get The Most Out of Your Next Trade Show, Event, or Conference

(TIP: You can highlight any line here to automatically tweet it from your account. Try it!) Take it from someone...

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Do The Scary Thing

Do the scary thing. When I was six, my camp counselor asked if any of us wanted to be on...

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