About to give a keynote to an audience that's been enjoying an open bar for the last two hours. This will be fun. :-)
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LATEST BLOG POST
9 Twitterers Tell You How to Amaze and Astound Customers and Clients |
POSTED ON May 16th, 2013
I posted a very simple question the other day: What’s your one secret weapon to amaze and astound customers and clients? The responses were awesome. A lot of them are common sense things that no one bothers to do. (Remember, I always tell people that to succeed, you just have to be one level above crap,) but others are things I never even thought of. So here are 9 ways to amaze and astound your clients and customers today. Do these things. The results you’ll get will range from “cool” to “awesome” to “holy shit, I landed a million dollar account today!” @MeganMWagner says “Smile when you’re on the phone with clients or customers. They’ll know it.” She’s right. Here’s [...] |
My TEDx Times Square Talk is Live!
POSTED ON May 8th, 2013
3 COMMENTS
If Google Glass Fails, It’s Robert Scoble’s Fault
POSTED ON May 7th, 2013
61 COMMENTS
How do I explain Today to my Unborn daughter?
POSTED ON April 15th, 2013
48 COMMENTS |
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